All Systems Operational

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Here we will post updates about Atlassian Support's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Uptime over the past 90 days. View historical uptime.
Support Portal Operational
90 days ago
99.72 % uptime
Today
Ticketing Operational
90 days ago
99.79 % uptime
Today
Knowledge Base Operational
90 days ago
99.79 % uptime
Today
Community Operational
90 days ago
99.79 % uptime
Today
API Docs Operational
90 days ago
99.79 % uptime
Today
Public Issues Tracker Operational
90 days ago
99.79 % uptime
Today
Training Operational
90 days ago
99.79 % uptime
Today
Blogs Operational
90 days ago
99.79 % uptime
Today
Careers Operational
90 days ago
99.79 % uptime
Today
Content Delivery Operational
90 days ago
99.79 % uptime
Today
Search Operational
90 days ago
99.79 % uptime
Today
Downloads Access Operational
90 days ago
99.56 % uptime
Today
Preferences Center Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 12, 2025

No incidents reported today.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Multiple customer sites have lost access to Support tickets
Resolved - The feature flag causing the issue has been reverted, fixing the problem. With that this incident is resolved.
Dec 5, 12:09 UTC
Update - Customers continue to encounter a permission error when accessing tickets: No Access - You do not have permission to view this request.

Ticket creation works and created tickets are visible to the Atlassian teams.

The Atlassian team is engaged and continues investigation. However, the root cause remains unclear. We will provide next update in 3 hours or sooner.
Dec 5, 11:06 UTC
Update - Customers encounter a permission error when accessing tickets: No Access - You do not have permission to view this request.

Ticket creation works and created tickets are visible to the Atlassian teams.

The Atlassian team continues investigating. The root cause remains unclear. We will provide next update in 60 minutes.
Dec 5, 09:56 UTC
Update - Customers encounter a permission error when accessing tickets: No Access - You do not have permission to view this request.

Ticket creation works and created tickets are visible to the Atlassian teams.

The Atlassian team continues investigating. The root cause remains unclear.

We will provide next update in 60 minutes.
Dec 5, 09:23 UTC
Investigating - We are aware that access to created Ecohelp support tickets is not available for some of our customers. Our team is investigating this issue.

Repeat creation of tickets is not required as the created tickets are visible to the Atlassian teams.

We will provide next update in 60 minutes.
Dec 5, 08:08 UTC
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025
jira.atlassian.com scheduled maintenance notice
Completed - Maintenance tasks have now been completed.
Nov 30, 11:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 10:00 UTC
Scheduled - jira.atlassian.com will be undergoing maintenance and unavailable for a portion of the upgrade window (Approximately 2 hours).
Nov 29, 05:38 UTC
Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

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