Organization administrators can now receive personalized incident information in Atlassian Administration. Subscribe to System health (currently in Beta) to receive notifications if a reliability incident affects your organization
Here we will post updates about Atlassian Support's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.
Support Portal
Operational
90 days ago
99.72
% uptime
Today
Ticketing
Operational
90 days ago
99.79
% uptime
Today
Knowledge Base
Operational
90 days ago
99.79
% uptime
Today
Community
Operational
90 days ago
99.79
% uptime
Today
API Docs
Operational
90 days ago
99.79
% uptime
Today
Public Issues Tracker
Operational
90 days ago
99.79
% uptime
Today
Training
Operational
90 days ago
99.79
% uptime
Today
Blogs
Operational
90 days ago
99.79
% uptime
Today
Careers
Operational
90 days ago
99.79
% uptime
Today
Content Delivery
Operational
90 days ago
99.79
% uptime
Today
Search
Operational
90 days ago
99.79
% uptime
Today
Downloads Access
Operational
90 days ago
99.56
% uptime
Today
Preferences Center
Operational
90 days ago
99.79
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Team has reconfirmed everything is working as expected. This issue is resolved.
Dec 17, 14:43 UTC
Monitoring -
This issue resulted from a permission problem. The Atlassian team quickly identified and has fixed it. All support tickets raised during this period are being created. Our support team will process the tickets in the order they were received. For expired chat support sessions, support tickets will be created and our support team will proactively reach out. We continue to monitor the status.
Dec 17, 14:15 UTC
Investigating -
Support ticket creation is slow or partially impacted for some of our customers. Support chats are being initiated but not visible to Atlassian support teams. Our team is aware and investigating the same. We will update you in next 60 mins or sooner.
Dec 17, 13:48 UTC