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Here we will post updates about Atlassian Support's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Uptime over the past 90 days. View historical uptime.
Support Portal Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 23, 2026

Atlassian Community - Access Issue for Jira Product Discovery Resources
Resolved - On September 23, 2026, affected users may have experienced some service disruption on Atlassian Community. The issue has now been resolved, and the service is operating normally for all affected customers.
Sep 23, 20:14 UTC
Update - Our teams have engaged a third-party vendor to mitigate the issue, and we will provide updates here as more information becomes available.
Sep 23, 19:07 UTC
Update - Our teams continue to work on a mitigation. Affected users may experience access issues for community group and discussion links. We will continue to share additional updates here as more information becomes available.
Sep 23, 16:47 UTC
Update - We have deployed a configuration fix, which has restored access to key Jira Product Discovery articles, FAQs, the public roadmap, and the product handbook.

Our engineering team is continuing to work on resolving access for the remaining community group and discussion links.

We will provide another update in 2 hours, or sooner if we make further progress.
Sep 23, 14:41 UTC
Identified - We have identified an issue affecting access to Jira Product Discovery community and support resources on Atlassian Community.

Impacted users may encounter errors or broken links when attempting to access the Jira Product Discovery discussion group, articles, FAQs, or related documentation.

Our engineering teams are actively working on a resolution. We will provide our next update in 2 hours, or as soon as we have a material update.
Sep 23, 12:44 UTC

Sep 22, 2026

Atlassian Community Forum read-only mode for maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 15:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 15:42 UTC
Scheduled - The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22. Read more here: https://community.atlassian.com/forums/Community-Announcements-articles/Beep-beep-The-forums-platform-is-moving/ba-p/3283286#M7414

We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Sep 11, 15:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 15:41 UTC
Scheduled - The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22. Read more here: https://community.atlassian.com/forums/Community-Announcements-articles/Beep-beep-The-forums-platform-is-moving/ba-p/3283286#M7414

We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Sep 11, 15:40 UTC

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

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