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Here we will post updates about Atlassian Support's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Uptime over the past 90 days. View historical uptime.
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 1, 2026

Job processing and scheduling is degraded affecting multiple Atlassian products
Resolved - On 01st Oct 2026, between 01:00 UTC and 07:25 UTC, users may have seen missing job execution, including delayed email-to-ticket processing and schedules that do not run as expected. We have now implemented a fix and and services have been restored to normal operation for affected customers. The impact to support tickets with missing SLA component and delayed notifications have also confirmed recovery.

Note: For Bitbucket customers, if there was any scheduled pipelines that did not run during the incident window, you may wait for the next scheduled execution or trigger them manually.
Oct 1, 07:51 UTC
Identified - Our teams continue to work on recovery until the incident is fully resolved. We will provide further updates if we have significant progress to share.

There is also an impact to the new support tickets created in terms of missing SLA component, notifications which may be affecting the response times and backlog management of some tickets.
Oct 1, 07:01 UTC

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Atlassian Community - Access Issue for Jira Product Discovery Resources
Resolved - On September 23, 2026, affected users may have experienced some service disruption on Atlassian Community. The issue has now been resolved, and the service is operating normally for all affected customers.
Sep 23, 20:14 UTC
Update - Our teams have engaged a third-party vendor to mitigate the issue, and we will provide updates here as more information becomes available.
Sep 23, 19:07 UTC
Update - Our teams continue to work on a mitigation. Affected users may experience access issues for community group and discussion links. We will continue to share additional updates here as more information becomes available.
Sep 23, 16:47 UTC
Update - We have deployed a configuration fix, which has restored access to key Jira Product Discovery articles, FAQs, the public roadmap, and the product handbook.

Our engineering team is continuing to work on resolving access for the remaining community group and discussion links.

We will provide another update in 2 hours, or sooner if we make further progress.
Sep 23, 14:41 UTC
Identified - We have identified an issue affecting access to Jira Product Discovery community and support resources on Atlassian Community.

Impacted users may encounter errors or broken links when attempting to access the Jira Product Discovery discussion group, articles, FAQs, or related documentation.

Our engineering teams are actively working on a resolution. We will provide our next update in 2 hours, or as soon as we have a material update.
Sep 23, 12:44 UTC

Sep 22, 2026

Atlassian Community Forum read-only mode for maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 15:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 15:42 UTC
Scheduled - The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22. Read more here: https://community.atlassian.com/forums/Community-Announcements-articles/Beep-beep-The-forums-platform-is-moving/ba-p/3283286#M7414

We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Sep 11, 15:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 15:41 UTC
Scheduled - The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22. Read more here: https://community.atlassian.com/forums/Community-Announcements-articles/Beep-beep-The-forums-platform-is-moving/ba-p/3283286#M7414

We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Sep 11, 15:40 UTC

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

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