All Systems Operational

About This Site

Here we will post updates about Atlassian Support's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Support Portal Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
API Docs Operational
90 days ago
100.0 % uptime
Today
Public Issues Tracker ? Operational
90 days ago
100.0 % uptime
Today
Training ? Operational
90 days ago
99.79 % uptime
Today
Blogs Operational
90 days ago
100.0 % uptime
Today
Careers Operational
90 days ago
100.0 % uptime
Today
Content Delivery Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Downloads Access Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 16, 2021
Completed - The scheduled maintenance has been completed.
Jan 16, 16:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 15:00 UTC
Scheduled - Our support portal (getsupport.atlassian.com) will be undergoing maintenance for a zero-downtime upgrade on January 16th, 2021 from 15:00 UTC to 16:30 UTC.

During this time, customers can create support cases as normal at support.atlassian.com and reply to existing tickets by email or via the support portal, as no downtime is expected.
Jan 15, 07:37 UTC
Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021
Postmortem - Read details
Jan 5, 17:02 UTC
Resolved - The issue has now been resolved and the service is operating normally.
Jan 5, 17:00 UTC
Update - We are continuing to monitor for any further issues.
Jan 4, 23:08 UTC
Monitoring - The service has been restored for all transactions (such as purchases) prior to 01-03-2021 21:30 UTC.
https://training.atlassian.com is available for use.
We are still working to restore transactions made between 01-03-2021 21:30 UTC and 2021-01-04 22:50 UTC.
Jan 4, 23:08 UTC
Identified - Customers who have purchased or completed courses between 2020-12-14 will no longer see their purchases or completed work.

A backup of our system from 2020-12-14 was erroneously restored during routine maintenance. We are in process of restoring a more recent backup. The site will remain down to prevent purchases or activity which may not be restored.
Jan 4, 18:44 UTC
Jan 4, 2021
Jan 3, 2021

No incidents reported.

Jan 2, 2021

No incidents reported.