Organization administrators can now receive personalized incident information in Atlassian Administration. Subscribe to System Health (currently in Beta) to receive notifications if a reliability incident affects your organization.
Here we will post updates about Atlassian Support's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.
Support Portal
Operational
90 days ago
100.0
% uptime
Today
Ticketing
Operational
90 days ago
100.0
% uptime
Today
Knowledge Base
Operational
90 days ago
99.97
% uptime
Today
Community
Operational
90 days ago
100.0
% uptime
Today
API Docs
Operational
90 days ago
100.0
% uptime
Today
Public Issues Tracker
Operational
90 days ago
100.0
% uptime
Today
Training
Operational
90 days ago
100.0
% uptime
Today
Blogs
Operational
90 days ago
100.0
% uptime
Today
Careers
Operational
90 days ago
100.0
% uptime
Today
Content Delivery
Operational
90 days ago
100.0
% uptime
Today
Search
Operational
90 days ago
100.0
% uptime
Today
Downloads Access
Operational
90 days ago
100.0
% uptime
Today
Preferences Center
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
On April 13, 2026, between 05:49 a.m. and 06:25 a.m. UTC, some users were unable to log in to Atlassian products with their Atlassian accounts. The underlying issue has been addressed, and authentication services have remained stable with no new impact observed.
Apr 13, 10:17 UTC
Update -
Atlassian account login services are now operating as expected, and we are not observing new errors. We continue to closely monitor our systems to ensure they remain stable. We will provide another update within 60 minutes or sooner if we detect a change in status.
Apr 13, 08:33 UTC
Monitoring -
Our team is aware that some users were unable to log in to Atlassian products with their Atlassian accounts. While we believe this issue is now resolved, we are continuing to monitor all products and services for any ongoing impact.
Our team is investigating with urgency, and we will provide an update within 1 hour.
Apr 13, 07:29 UTC