Partial outage on Atlassian Access and Support

Incident Report for Atlassian Support

Resolved

Between 19:15 UTC to 20:00 UTC, we experienced an outage for authentication policies, get API tokens, claiming domains, and managed accounts functionality for Atlassian Support and Atlassian Access. The issue has been resolved and the service is operating normally.

Posted May 05, 2021 - 20:15 UTC

Investigating

We are investigating an issue with authentication policies, get API tokens, claiming domains, and managed accounts that are impacting Atlassian Access and Support. We will provide more details within the next hour

Posted May 05, 2021 - 19:49 UTC

This incident affected: Support Portal.