Our ticket creation pipeline into getsupport.atlassian.com (GSAC) will be temporarily down for maintenance on September 7th, 2019 from 17:00 UTC to 21:00 UTC.
During this time, customers can create support cases as normal at http://support.atlassian.com/
and reply to existing tickets by email, but may experience a delay of up to 30 minutes. Customers will receive email notifications when tickets have been updated/created successfully. Calls to the Premier and Priority Support phone numbers will go to voicemail for processing after maintenance is complete.
If your support license includes weekend support and you require urgent assistance please see https://confluence.atlassian.com/support/contact-support-temporary-channel-950800787.html