Support Platform Scheduled Maintenance
Scheduled Maintenance
Report for Atlassian Support
Completed
The scheduled maintenance for our customer support platform has been successfully completed as of 05 Oct 2025 (17:30 UTC). Access to support tickets has been fully restored and operations are back to normal.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We will be performing scheduled maintenance over the weekend on our customer support platform starting Friday, October 3rd at 23:59 PM UTC until Sunday, October 5th at 21:00 UTC. During this time, our team's access to support tickets will be limited and responses may be delayed.
For non-critical issues, billing, or licensing questions: Please continue to create tickets via: http://support.atlassian.com/
For critical, urgent technical issues: Please email us directly at the temporary support email addresses listed here: https://confluence.atlassian.com/support/contact-support-temporary-channel-950800787.html
We have scheduled this work during a low-traffic period to minimize disruption and appreciate your patience.
For non-critical issues, billing, or licensing questions: Please continue to create tickets via: http://support.atlassian.com/
For critical, urgent technical issues: Please email us directly at the temporary support email addresses listed here: https://confluence.atlassian.com/support/contact-support-temporary-channel-950800787.html
We have scheduled this work during a low-traffic period to minimize disruption and appreciate your patience.
This scheduled maintenance affected: Support Portal and Ticketing.