getsupport.atlassian.com will be undergoing maintenance

Scheduled Maintenance Report for Atlassian Support

Completed

Scheduled maintenance is now complete.

Posted Jul 31, 2021 - 21:28 UTC

Update

Scheduled maintenance is now complete.

Posted Jul 31, 2021 - 21:27 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 31, 2021 - 16:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Jul 27, 2021 - 22:04 UTC

Scheduled

Our Support Portal getsupport.atlassian.com (GSAC) will be down for maintenance on Sat July 31st, from 16:00 - 22:00 UTC. During this time, customers can create support cases as normal at http://support.atlassian.com/ and reply to existing tickets by email. These will be added to the support system when it is back online. Calls to the Premier and Priority Support phone numbers will go to voicemail for processing after maintenance is complete.

If your support license includes weekend support and you require urgent assistance please see https://confluence.atlassian.com/support/contact-support-temporary-channel-950800787.html. Our weekend support staff will monitor to assist with critical issues.

Posted Jul 27, 2021 - 22:00 UTC

This scheduled maintenance affected: Support Portal.