Support Portal will be undergoing maintenance

Scheduled Maintenance Report for Atlassian Support

Completed

We are continuing to verify the maintenance items.
Posted 1 year ago. Dec 17, 2023 - 01:43 UTC

Update

We are continuing to verify the maintenance items.
Posted 1 year ago. Dec 17, 2023 - 01:37 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted 1 year ago. Dec 16, 2023 - 23:51 UTC

Update

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 1 year ago. Dec 16, 2023 - 21:03 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 1 year ago. Dec 16, 2023 - 21:01 UTC

Scheduled

The Atlassian Support Portal (support.atlassian.com/requests) will be temporarily down for maintenance on Saturday December 16th, 2023 from 21:00 UTC for up to five hours.

During this time, customers can create support cases as normal at http://support.atlassian.com/ and reply to existing tickets by email. These will be added to the support system when it is back online. Calls to the Premier and Priority Support phone numbers will go to voicemail for processing after maintenance is complete.

If your support license includes weekend support and you require urgent assistance please see https://confluence.atlassian.com/support/contact-support-temporary-channel-950800787.html

https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html
Posted 1 year ago. Dec 11, 2023 - 22:37 UTC
This scheduled maintenance affected: Support Portal and Ticketing.